Frequently Asked Questions

We welcome children ages 4-15. Our courses are designed with age-appropriate content and teaching methods. Younger children (4-7) enjoy interactive games and stories, while older students (8-15) engage with more structured Quran memorization and Islamic studies.

Not at all! We have courses for complete beginners who are just learning the Arabic alphabet, as well as advanced courses for students who already have some Quran reading skills. Our teachers will assess your child's level and recommend the right starting point.

Click the "Start Free" button on our homepage. You'll need to provide your email address, create a password, and fill in basic information about yourself and your child. The process takes less than 2 minutes!

Yes! We offer a free plan with access to 5 courses so you can explore our platform. Paid plans come with a 7-day free trial, and you can cancel anytime. We want you to be completely satisfied before committing.

We offer over 20 courses including: Quran reading for beginners, Juz Amma memorization, Tajweed rules, Arabic alphabet and vocabulary, Stories of the Prophets, Islamic manners and values, Daily duas and prayers, and more. New courses are added regularly.

Live classes are conducted via video call with our certified teachers. You can schedule sessions at times convenient for your family. Classes are typically 30-45 minutes for younger children and up to 60 minutes for older students. Parents can observe sessions if they wish.

Absolutely! Our self-paced courses allow children to progress through lessons at their own speed. There are no time limits, and children can revisit lessons as many times as needed. Live classes are also personalized to each child's level.

No worries! You can reschedule classes up to 24 hours in advance. If something unexpected comes up, just let us know and we'll work with you to find a new time. Premium members also get access to recorded sessions for review.

Yes! All our teachers are certified in Quran recitation with Ijazah (certification chain), trained in teaching children, and undergo thorough background checks. They are patient, encouraging, and experienced in making Islamic learning enjoyable for young minds.

Yes, you can view teacher profiles and request a specific teacher based on availability. We also match students with teachers based on learning style, goals, and scheduling preferences. If you'd like to switch teachers, just let us know.

Absolutely! Parents are always welcome to sit in on live classes. We encourage parental involvement as it helps reinforce learning at home. You can also receive detailed feedback from teachers after each session.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely through our payment provider.

Yes! You can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. There are no cancellation fees.

We offer a 7-day money-back guarantee for new subscribers. If you're not satisfied within the first 7 days, contact us for a full refund. After this period, refunds are considered on a case-by-case basis.

Yes! Our Family plan allows up to 4 children under one subscription. This is much more affordable than individual subscriptions. For larger families, our Premium plan offers unlimited children.

School About Islam works on any device with a web browser - computers, laptops, tablets, and smartphones. For the best experience during live classes, we recommend using a tablet or computer with a stable internet connection.

For smooth video playback and live classes, we recommend a minimum of 5 Mbps download speed. For the best experience with HD video, 10+ Mbps is ideal. You can test your speed at speedtest.net.

Currently, we operate as a web-based platform accessible through any browser. Mobile apps for iOS and Android are in development and will be released soon. In the meantime, you can add our website to your home screen for app-like access.

Premium subscribers can download select content for offline viewing, including video lessons and worksheets. This feature is great for families with limited internet access or for learning on the go.

Child safety is our top priority. All teachers undergo background checks, sessions can be monitored by parents, we have strict content moderation policies, and our platform is designed with children's privacy in mind. We comply with COPPA regulations.

Yes! We take data protection seriously. We collect only necessary information, use encryption for all data, never sell personal information, and comply with GDPR and COPPA regulations. See our Privacy Policy for details.